Privacy Policy

PRIVACY POLICY

Last updated: March 14, 2026

Welcome to Unike. Unike is an e-commerce platform operated by IRSpace, accessible via the Unike mobile application and at https://unike.irspace.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

1. INFORMATION WE COLLECT

a. Personal Information

When you register, place an order, or contact us, we may collect:

- Name

- Email address

- Phone number

- Shipping and billing address

- Payment information (processed securely via third-party payment gateways)

b. Automatically Collected Information

When you use our app, we may automatically collect:

- Device type, operating system, and unique device identifiers

- IP address

- App usage data and browsing activity within the app

- Location data (only when you grant permission, for delivery services)

- Push notification tokens (via Firebase Cloud Messaging)

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

- Create and manage your account

- Process and fulfill your orders

- Communicate with you about orders, promotions, and updates

- Provide customer support via in-app chat and support tickets

- Improve our app, products, and services

- Send push notifications (with your consent)

- Detect and prevent fraud or unauthorized access

- Comply with legal obligations

3. SHARING OF INFORMATION

We do not sell your personal information. We may share your data with:

- Sellers/Vendors: To fulfill your orders, your name, shipping address, and order details are shared with the relevant seller on our platform.

- Delivery Partners: Your name, address, and phone number may be shared with delivery personnel to complete your order delivery.

- Payment Processors: Payment details are securely processed by third-party payment gateways. We do not store your full payment card details.

- Service Providers: We use services such as Firebase (by Google) for authentication, push notifications, and analytics.

- Legal Requirements: We may disclose information if required by law, regulation, or legal process.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. THIRD-PARTY SERVICES

Our app integrates with the following third-party services, each governed by their own privacy policies:

- Google Firebase - Authentication, cloud messaging, and analytics

- Google Maps - Location and address services

- Payment Gateways - Secure payment processing

6. YOUR RIGHTS

You have the right to:

- Access and review your personal information via your account profile

- Update or correct your personal data at any time

- Delete your account through the app settings (this will permanently remove your data from our systems)

- Opt out of push notifications through your device settings

- Withdraw consent for location access through your device settings

7. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data, except where retention is required by law (e.g., transaction records for tax purposes).

8. CHILDREN'S PRIVACY

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

App: Unike by IRSpace

Website: https://unike.irspace.in

Email: support@irspace.in